Electronic processes, paperless working and our bespoke online portal ensure that our clients benefit from user-friendly services, prompt turnaround of appointments and high-quality reports. The system enables full visibility, with ease of access to make referrals, track progress, manage recalls and view Management Information – all done in real time.
Early referral and intervention are essential in enabling us to prevent acute health problems developing into chronic issues. We advocate early referral for mental health and musculoskeletal issues in particular, with fast track access for employees who will receive a Telephone or Virtual consultation with a skilled member of our multi-disciplinary clinical team. This ensures that the employee receives timely support and guidance, maximising the opportunity for a swift and safe return to work.
On occasions and where clinically appropriate, face-to-face appointments are recommended for the most complex referrals; where a physical and detailed assessment of the employee will help ensure that our advice optimises a successful outcome for the employee and our client. These can be undertaken on our client’s premises or at one of our expanding network of clinics across the UK.
Our web-based portal provides our clients with complete transparency on all activity undertaken by the Occupational Health team. It also drives the Management Information that enables us to work with our clients to identify and address any issues or patterns at a departmental and organisational level. Our Management Information can also help identify future health and well-being strategies within our client base, as well as benchmarking against industry and sector norms.
Team Prevent work with organisations from SME to large corporate clients. We also have extensive experience in working with organisations who operate within low density and remote locations. We manage this through the use of our various service delivery models and our network of UK centres, allowing us to provide flexible and bespoke services to our clients anywhere in the UK.
Employees under our care across Europe
Client retention rate
Manager satisfaction rate from survey of 3,000+ managers
With our client portfolio spanning many different industry sectors, we understand the importance of gaining a detailed understanding of every single client organisation. Our client’s requirements are unique to them, with a detailed appreciation of how they work, our team can work as an integral part of their business, providing clear, concise advice and support that is practicable and workable for employees, managers and organisations alike. That is why so many major organisations trust Team Prevent to deliver their occupational health and well-being services.